Testimonials

“Bob is such a super star! We had a hurdle with our mortgage. Bob gave us a solution and acted so quickly to minimise problems. He surpassed our expectations by going beyond what is required, but he told me that is what his job is about. I'd say otherwise. There are so providers that fall even short of standards, and are not even interested outside of their requirements. Bob is completely on the other end of the stick there. I recommend Bob for your mortgage needs as well. Give him a shot and you will know what I am talking about.”

— Zac

“Bob has helped me with finance for multiple loans over 10 years. He is practical, pragmatic, honest and just a great guy. If it can be done, Bob will find a way. The best.”

— Krista

“Bob took all the hassle out of refinancing my home, making the process simple and straightforward. From our initial conversation, Bob listened to everything I was after and provided me a number of options to consider. I had a lot of questions, but nothing was ever too much for Bob. I never felt pressured and was able to secure a great deal. If you are purchasing a property or considering refinancing, I highly recommend you have a chat with Bob.”

— Hayden

Bob made sourcing a loan for my investment property smooth and simple. He was always quick to answer my questions and made himself available at times that suited me. He presented great options that I never would have found myself, securing me a much more competitive deal than I could ever have gotten alone. I strongly encourage anybody to let Bob do the legwork for them! He will clearly and helpfully guide you through what could ordinarily be an overwhelming experience, with a wealth of knowledge and great customer-service focus. 

— Kylie

Bob has helped us with a few loans now, and each time we work with him we see a saving of time and money by not doing this ourselves! Thanks for your excellent work Bob, you're on our property A-Team for sure. 

— Sandi and Dave

We would like to express our appreciation for all your hard work and assistance in getting both our finance and settlement finalised. Thank you.

— Steve and Trish

I cannot recommend Bob's services highly enough. Bob is incredibly knowledgeable, friendly, patient and extremely accommodating. He provided us with a number of extremely valuable finance tips before we were in the position to buy and never once put us under any pressure to rush into anything. His communication is excellent and I have recommended his services to all my friends and family. I would never deal with anyone else and credit his efforts to us now owning our dream home many years sooner than we ever thought possible. 

— Peta

“Highly recommend Bob Malpass. My wife and I have trusted Bob's advice for nearly ten years and he's never let us down. His advice has always been ahead of the market. Bob is genuinely one of the nicest people you could meet.”

— Brennan

“Bob recently helped me re-finance an investment property and purchase a new property. He was extremely helpful, always available to answer any questions and would meet me in person when I needed help. I ended up with a great deal which I could not have sorted myself. The whole process from start to finish was really easy and stress free.I would not hesitate to recommend Bob to family and friends.”

— Leanne

“We have used Bob Malpass twice now over the last two years. One was for the purchase of a home and the other was for a refinance over two properties. I have found Bob to be very professional and positive. Nothing was ever too much trouble and he has incredible patience. In both of the loan applications, I was pleasantly surprised with the positive approvals despite my age and being self employed. I would not hesitate in recommending Bob Malpass.”

— James

Bob was friendly, professional and found me a great home loan package. I have already recommended him to my friends and family.

Bob was recommended to me by word of mouth. My finance approval went quickly and smoothly, with Bob on hand to answer any questions I had. He showed me all the available rates and I feel as though he definitely found the best package for me. I will recommend him to anyone that asks, and will not hesitate to call him when I am ready to buy my next house.

— Samantha

Bob was brilliant! He came to our home one evening with his trusty computer and worked out exactly what we could afford to borrow. He then went and sourced THE BEST loan deal for us based on our financial situation.

Over the past few years, he has helped us buy two investment properties as well as help our son buy his first home.

He is friendly, very professional, explains everything that needs explaining in very simple terms and works really hard at getting you the best deal.

I have absolutely no hesitation in recommending him to everyone. We will definitely use Bob’s services in the future should the need arise again. Thanks Bob!!

— Maggie and Brian

Everything is settled very well because we followed Bob's advice. We are not only happy with Bob's service but also amazed by the way he answered our calls. We certainly will use Bob for the rest of our life and recommend him to anyone looking for finance. I have no suggestions for improvement because he is 100% perfect. I have tons of things which (Bob's service) impressed us. His timely advice, his knowledge is incomparable, quick response, empathizing, in a nutshell, he is The Best. 

— Sam and Nirmala

“I have worked with Bob Malpass on many occasions, and find him to be very approachable, efficient and willing to go above and beyond to make people's dreams a reality. He is very knowledgeable and keeps up to date with all the changes in the finance industry. I can highly recommend him as a finance advisor and a broker.”

— Janet

“Bob has been extremely fantastic in setting our mortgage. He was very kind, responsive, knowledgeable and approachable. There were so many little valuable details in dealing with him that made the experience enjoyable. Thank you Bob for all your efforts.”

— Laura

“Bob has an incredibly approachable personality and demonstrated an intricate knowledge of the entire home loan process. As a first home buyer, Bob was able to guide me throughout the application procedure and didn't take no for an answer after problems with my initial lender. I would not hesitate to recommend Bob in any of my future dealings with clients seeking financial advice in my industry.”

— Phil

I would just like to thank Bob Malpass and his support team for their brilliant service, which led to the successful conclusion of my recent loan application. The loan was essential because my father had recently passed away in Queensland and I needed to procure a new home for my mother here in WA. Unfortunately, my own bank could not, and would not, help due to their credit policy, even though all my business accounts were with them.

Well, Bob came to the rescue like a knight in shining armour and saved the day with his professional contacts, experience and expertise. Nothing was too much trouble and he visited me a few times to collect and get documents signed so that time frames were met.

I would highly recommend Bob and his team to all my friends and family. My next loan will definitely be done through Bob Malpass and his team.

— Paula

Bob is resourceful, helpful, professional and friendly. He is very patient with explaining financial terms to us, gives good and affordable home loans choices, and keeps us communicated and in the loop with whatever that is happening. Thanks to Bob, my wife and I now live in an amazing home with an amazing home loan. I will highly recommend Malpass Finance to my family, friends and anyone out there.

— Jonathan

Bob is brilliant and trustworthy having high professional stature. He provided high level of professional services to sort out best loan deal for me. He explained everything regarding loan package in very simply & clear way and I would recommend Bob to everyone seeking for home loan services. I will definitely use Bob’s services in future. Good on you Bob.

— Naila

My wife and I needed to find finance for a new home. Although Malpass Finance had been used and recommended by someone we knew, it was still with some trepidation we decided to meet with Bob Malpass.

We found him so easy to talk to and he offered a number of suggestions which eventually we acted on re our current and future financial needs.

Bob searched, found and secured a financial package for us, then kept a watch on the bank's obligations to us etc, an aspect we were not familiar with.

It was so good to work with someone who not only knows his craft but also retains good old fashioned customer service. 

— Adrian and Sharon